Privacy Policy
Last updated: September 8, 2026
GSV Appliance Repair respects your privacy. This page explains what information we collect, why we collect it, and your choices. We keep it plain so you know exactly where you stand.
By using our website or booking a repair with us, you agree to what’s described here.
Who We Are
GSV Appliance Repair provides appliance repair and installation services across Mississauga, Oakville, and the Greater Toronto Area. When this policy says “we,” “us,” or “our,” it means GSV Appliance Repair. When it says “you,” it means anyone who visits our website, requests service, or books an appointment with us.
What We Collect
We only collect what we need to book your job, do the work, and stay in touch. That usually includes:
Your name
Your phone number
Your email address
The address where the repair takes place
Details about the appliance (brand, model, and the problem)
Anything you write to us in a form, message, or email
Billing details when you pay for a service
When you visit our website, we also automatically collect some information, such as your IP address, browser type, the pages you view, and how you found us.
How We Collect It
We get your information when you:
Fill out our contact or appointment form
Message us on WhatsApp
Book or receive a repair from us
We also use tools like Google Analytics and Google Tag Manager to see how our website is used. These tools rely on cookies (more on that below).
Why We Use It
We use your information to:
Schedule and confirm your appointment
Diagnose the appliance and carry out the repair
Give you an upfront quote and process payment
Contact you about your booking and any follow-up
Handle parts, warranty, and guarantee requests
We do not sell your personal information. Not now, not ever.
Who We Share It With
We only share your information when there’s a good reason:
Our technicians. The technician assigned to your job gets the details they need to show up prepared and fix it right.
Parts and warranty providers. When a repair involves genuine parts or a manufacturer warranty, we may share the details needed to source the part or process the claim.
Trusted service providers. We may use outside companies for things like scheduling, payment processing, or website hosting. They only get what they need to do their part.
Legal and safety reasons. If the law requires it, or we need to protect our rights, our team, or your safety, we may share information with the proper authorities.
That’s it. Your details stay with the people who actually need them.
Messaging Us on WhatsApp
If you reach us through WhatsApp, your message is handled on WhatsApp’s platform as well as ours, so their privacy terms apply to that conversation too. We use what you send us there only to answer your question and help with your booking.
Cookies and Website Tracking
Our website uses cookies, which are small files stored on your device. They help the site work properly, remember your preferences, and show us how visitors use our pages.
You can turn cookies off in your browser settings. Some parts of the site may not work as smoothly if you do.
Marketing and Reminders
We may send you appointment reminders, service updates, and the occasional offer or maintenance tip. If you’d rather not hear from us for marketing, just let us know or use the unsubscribe option in our emails. We’ll always keep sending the messages you need about a booking you’ve made.
How We Protect Your Info
We use reasonable safeguards to keep your information safe from loss, misuse, and unauthorized access. No system is ever perfect, but we take your trust seriously and handle your details with care.
How Long We Keep It
We keep your information for long as we need it. We need it to help you to keep our promises to run our company and to follow the law. Once we do not need it anymore we safely get rid of it. Destroy it.
Your Privacy Rights
You have the right to:
Ask what personal information we hold about you
Ask us to correct anything that’s wrong
Withdraw your consent to marketing at any time
Ask us to delete your information, where we’re able to
To make a request, just contact us using the details at the bottom of this page. We’ll respond as quickly as we can.
Links to Other Sites
Our website and social pages may link to other sites. We’re not responsible for how those sites handle your information, so it’s worth reading their privacy policies too.
Children's Privacy
Our services and website are meant for adults. We don’t knowingly collect information from children. If you believe a child has given us their details, contact us and we’ll remove it.
Changes to This Policy
We may update this page from time to time. When we do, we’ll change the “Last updated” date at the top. If the changes are significant, we’ll do our best to let you know.
Contact Us
Questions about your privacy or this policy? We’re happy to help.
GSV Appliance Repair Serving Mississauga, Oakville, and the GTA Phone and WhatsApp: (647) 278-3251 Email: info@gsvappliancerepair.ca